What’s open and closed over Christmas and New Year

Some of our services are taking a short break over Christmas and the New Year. There are no waste, recycling and green waste collections on Christmas Day. All waste collections between Wednesday 25-Friday 27 December will occur a day later than usual.

See what's open and closed

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Customer service update

Our Customer Service Centre is temporarily located at Speers Point Library, adjacent to Council's Administration Building.
Face to face Duty building and planning enquiries will commence from the temporary CSC at Speers Point Library from Tuesday 14 January 2025.

Information on Council services

Waste and recycling

When are your bins collected?

Check the date of your next kerbside garbage, green, recycling or bulk waste collection.

Garbage bin

Your fortnightly kerbside garbage service. Set up your new waste service for a newly built house, change your fortnightly garbage to weekly collection or add an extra fortnightly garbage service.

Green bin

Most food scraps and garden waste can go into your green bin, which is collected weekly. Find out how to get more compostable green bags to use in your green bin.

Recycling bin

Your fortnightly kerbside recycling service

A-Z waste and recycling guide

Check out our A to Z guide for how to correctly dispose of household waste items.

Bookable bulky waste service

Our bookable service gives you flexibility to dispose of your bulky household items when it’s most convenient for you.

Soft plastics recycling

Council currently accepts soft plastics at our Community Recycling Centre.

Assisted waste collection service

Apply for an assisted waste collection service, also known as a Blue Dot service.

Financial assistance for medical waste disposal

Apply for financial assistance for additional waste services to manage medical waste

Awaba Waste Management Facility

The city's waste is processed at the Awaba Waste Management Facility.

Community Recycling Centre

The Community Recycling Centre is a safe way to dispose of household waste, free of charge.

Report illegal dumping

Report illegal dumping in Lake Macquarie

Eco Angel

Get a group together, pick a spot in Lake Macquarie that could do with a clean up and register your site to host an Eco Angel clean-up event

Host a Super Street Sale

Find new homes for your unwanted items by hosting a Super Street Sale with your neighbours

Strata properties

Waste management for strata properties

Smart bins

Our smart bins are solar-powered and store up to five times more waste than conventional bins.

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