Missing animals

If your pet has gone missing, you need to report it to Council within 72 hours by calling us on 02 4921 0333.

We are legally obliged to pick up any lost or stray animals roaming in a public area. In cases like this, our priority is to contact the pet owner. If your pet is identified by a collar, a tag, or if your pet is microchipped, we'll get in contact with you as soon as possible.

Sometimes we can't get in contact with the owners due to contact details being out of date or pets not having a microchip. In this case, our Rangers transport all animals to our holding facility, where they are kept overnight until 10am the day after they were picked up.

When animals are not released by their owners by 10am the following day they went missing, Rangers transport all pets to the Hunter Region (Rutherford) RSPCA. The shelter is located at 6-9 Burlington Place, Rutherford and their contact number is 02 4939 1574.

If the animal is microchipped, it is kept at Rutherford RSPCA for 19 days. If the pet is not microchipped, it is kept for 7 days. After these periods, pets are owned by the RSPCA and put up for adoption.

If your pet is impounded you need to pay for the release fee at our Customer Service Centre in the Administration Building, located at 126-138 Main Road, Speers Point.  

When you find a stray or lost animal

If you find a lost dog or a cat wearing a collar or a tag with identification, please contact its owner first.

When you are unable to contact the owner, please contact us on 02 4921 0333 within 24 hours and one of our Rangers will take it to our holding facility.

Alternatively, you can take the lost dog or cat to any branch of the RSPCA.

If you find a lost cat, you need to put it in a cat carry cage or in an approved cat trap. Our Rangers will transport the cat the following day to the Rutherford RSPCA in the cage or trap you have provided. The cage or trap is then returned to you the following day.

Page last updated: 20 June 2016