Missing animal information
If your pet has gone missing, check our lost and found animals page to see if we have picked them up. If we don't have them, please report it to us within 72 hours by calling us on 02 4921 0333. This will help us to identify your pet if we pick up any lost or stray animals roaming in a public area.
How long we hold animals
Lost and stray animals picked up by our Rangers are transported to our holding facility where they are kept overnight until 8:30am the following day.
If we can't get in contact with the owners, they are then transported to the Hunter Region (Rutherford) RSPCA. If the animal is microchipped, it is kept at Rutherford RSPCA for 19 days. If the pet is not microchipped, it is kept for 7 days. After these periods, pets are owned by the RSPCA and put up for adoption.
Fees payable to claim my pet
If your pet is impounded you need to pay for the release fee before you can take your animal home. EFTPOS facilities are available at the Council Depot.
When you find a stray or lost animal
If you find a lost dog or a cat wearing a collar or a tag with identification, please contact its owner first.
If you are unable to contact the owner, please contact us on 02 4921 0333 within 24 hours and one of our Rangers will take it to our holding facility. Alternatively, you can take the lost dog or cat to any branch of the RSPCA.
Page last updated: 03 January 2018