Financial assistance for medical waste disposal

If you require assistance to complete this application, please call our Customer Service Centre, Monday-Friday, 8am-5pm, on 4921 0333. 

Financial assistance is available for eligible residents who require additional domestic waste services.

If you have an ongoing medical condition that generates medical waste that cannot be managed through a standard kerbside waste collections service, you may be eligible for additional garbage collection services including an additional temporary bin, or an upsized 360L recycling service.

Apply online

Before you begin your application, please collect all the information that you will need to submit alongside your application:

Step 1.Authorisation from property owner

If you are a tenant, your additional waste service will need to be authorised by the property owner. Signed and dated authorisation from the property owner, including confirmation of the property address, must be submitted with your application.

Step 2.Medical certification

If you're applying for financial assistance due to an ongoing medical condition, you will need to submit a medical certificate form completed by your doctor. Medical certification must be provided by a doctor and submitted to support this application at the cost of the applicant.

The certification must state whether the applicant's condition is permanent or temporary and describe the type and quantity of medical waste generated each week.

The doctor must confirm that the applicant requires home treatment and/or management of a medical condition resulting in the generation of waste requiring disposal in the kerbside domestic waste service.

The certificate must also contain:

  • the patient’s and street address
  • doctor’s name and provider number
  • medical practice name, address and phone number
  • the doctor's signature and date signed by the doctor

Step 3.Apply online

Privacy

Your personal information will be handled in accordance with Council’s Privacy Management Policy(PDF, 633KB) and the NSW Health Records and Information Privacy Act 2002.

The information provided in these forms is collected and stored by Lake Macquarie City Council for the purpose of assessing and administering donated waste services. Access to the medical information is limited to only the officers required to receive and process the application and maintain the secure software data management systems. The keeping of confidentiality is required of these officers in accordance with the NSW Health Records and Information Privacy Act 2002.

If the donated service is approved, the address (without names or medical information) for which the approved services are to be provided is given to services providers (Council garbage collection staff and contractors). Garbage bins for approved additional donated services will be identified with an 'Additional fortnightly' or 'Weekly' sticker in the same way as paid additional services.

The information is stored at Council’s Administration Office at 126-138 Main Road, Speers Point, NSW, and may accessed or updated by applicants on request. If all or part of the information requested is not provided, the Council will be unable to assess the application. Incomplete information may impact Council’s ability to make a fair decision on the application.

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