Our Customer Service Centre is temporarily located at Speers Point Library, adjacent to Council's Administration Building.Face to face Duty building and planning enquiries will commence from the temporary CSC at Speers Point Library from Tuesday 14 January 2025.
We are committed to ensuring that the local community can participate in the decisions that affect their lives and our environment.
Our Community Engagement Strategy including Community Participation Plan 2024-2028(PDF, 5MB) outlines our approach to engaging with the community and stakeholders. It provides transparency and clarity for all stakeholders so they can understand their role in the decision-making process and outlines who, when and how we will engage on plans and policies.
We’ve also prepared a strategy summary(PDF, 112KB) to make it simpler and easier for our community to understand how we engage.
The NSW Government requires all councils in NSW to prepare a Community Participation Plan to set out how and when we will engage with our community on the planning functions Council performs under the Environmental Planning and Assessment Act 1979.
Shape Lake Mac is Council's community engagement portal. It's a space to have your say on issues and topics that are important to you, at a time and place of your choice. It is quick, safe and convenient, and a great way to keep up to date and contribute your views on issues affecting your community. You can also see what other community members think about a topic or issue, respond with your own views and engage in a discussion.
Council committees are a way for the community to provide input on a range of issues and help us to deliver objectives under the Community Strategic Plan