Our Customer Service Centre is temporarily located at Speers Point Library, opposite Council's Administration Building.
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Together, the Internal Ombudsman and Internal Auditor support Council to operate in an open, accountable and effective way.
The Internal Ombudsman identifies strengths and weaknesses in Council's systems and processes, and develops and implements improvements. They also investigate and respond to complex complaints of corruption or maladministration.
The Internal Auditor is responsible for auditing, monitoring and reviewing Council’s systems and control procedures and recommending action to improve systems and processes.