Our Customer Service Centre is temporarily located at Speers Point Library, adjacent to Council's Administration Building.
Published on 02 December 2024
Find out the Christmas 2024 and New Year 2025 operating arrangements for Council facilities and services.
Customer Service Centre, located at Speers Point Library
Closed from noon 24 December; reopens 9am 2 January
Normal operating hours are 9am-4.30pm
Works Depot
Landcare and Sustainable Living Centre, umali barai-ku
Closed from 23 December; reopens 6 January
There are no waste, recycling and green waste collections on Christmas Day. All waste collections between Wednesday 25-Friday 27 December will occur a day later than usual.
Wednesday 25 December
Thursday 26 December
Friday 27 December
Saturday 28 December
Bins will be serviced as usual from 29 December, including New Year’s Day.
Awaba Waste Management Facility
Closed Christmas Day
26 December – normal operating hours resume
Bulky waste kerbside collections
Limited availabilities in December
Customers encouraged to book a collection from January 2025 onwards or to request a drop-off voucher
Charlestown, Speers Point, Swansea, West Wallsend
Lake Mac Swim Centres will reopen Thursday 26 December without programs. Programs will resume Saturday 4 January.
Visit What's open - Swim Centres - Lake Macquarie City Council.
Morisset and Toronto Swim Centres set and advertise their own hours.
Catherine Hill Bay, Caves Beach, Redhead, Blacksmiths
Normal patrols 9am-5pm
Lake Mac Libraries, kawumalyikilba
24 December – open until noon
25-29 December – all libraries closed
30-31 December – Charlestown and Toronto Libraries open 9am-1pm
1 January – all libraries closed
2 January – normal operating hours resume
Self-access is available at Wangi Wangi, Cardiff, Belmont, Speers Point, Toronto and Sugar Valley Library Museum from 7am-7pm throughout the holiday period.
Museum of Art and Culture Lake Macquarie, yapang
23-26 December – closed
27-29 December – 9am-3pm
30 December-1 January – closed
Multi-Arts Pavilion Lake Macquarie, mima
27 December – 9am-8pm
28 December – 9am-2pm
29 December - 9am-2pm
In case of an emergency, please contact Council on 02 4921 0333.