Notification of deceased property owner

We recognise the passing of a loved one is a difficult time for all involved. 

Providing a copy of the death certificate when a loved one passes away allows us to update the title of the rates notices to "Estate of the Late" for future correspondence.

If you wish to remove a name on your title deed for your property, you must first change your title deeds with the NSW Land Registry Services. Information about how you can change the title deed can be provided by NSW Land Register Services or a solicitor.

For further information about what you might need to do after someone has passes away, please visit NSW Land Registry Services.

To redirect all correspondence for the deceased Estate, you will need to apply for a change of postal address.

 

Online

Step 1.Gather your documentation

In order to notify us of a deceased ratepayer you need to provide the following documentation:

  • name and address of the deceased
  • property assessment number - located on the rate notice of the deceased person
  • death certificate of the deceased person

Please note to amend the title deed you must contact the NSW Land Registry Services.

For further information please contact our Customer Service Centre on 02 4921 0333, 8am-5pm, Monday to Friday.

Step 2.Apply

Once you have gathered your documents, you can apply below online.

In person

Step 1.Gather your documentation

In order to notify us of a deceased ratepayer you need to provide the following documentation:

  • name and address of the deceased
  • the assessment number located on the rate notice of the deceased person
  • the death certificate of deceased person

Please note to amend the title deed you must contact the NSW Land Registry Services.

For further information please contact our Customer Service Centre on 02 4921 0333, 9am-4:30pm, Monday to Friday.

Step 2.Visit us

Once you have gathered your documents, visit our Customer Service Centre where staff can assist you to complete this form online.

Back to top