Our Customer Service Centre is temporarily located at Speers Point Library, opposite Council's Administration Building.
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We are currently updating the Council adopted flood modelling as part of our commitment to the NSW Flood Prone Land Policy and Floodplain Development Manual (2005). To do this we need your help to make sure it is as accurate as possible.
We want to hear from you if you have experienced flooding in Lake Macquarie City. Complete the survey and add your information, pictures or videos so that we can continue to improve our warning service and flood modelling.
Make sure all images and video clips you'd like to upload as part of this survey are available to upload from your device on which you fill in this form.
Click here to view form.
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Any information you provide as part of this questionnaire will be used to improve Councils understanding of flooding.
Improvements will have an impact on Council’s flood modelling, flood warnings and flood response.
No individual data will be shared outside of Council’s floodplain risk management work.
All personal and site specific information provided through the questionnaire will be treated as confidential and will not be disclosed publicly.
Please call the Lake Mac Customer Service Centre on (02) 4921 0333 and they will either answer your questions directly or pass your details onto someone who can help.